When the automated ticket vending machine (ATVM) was installed by the railway authorities, it was meant to be a blessing for those passengers who are waiting in the endless lines for the local train tickets. How far is it true?
According the Railway sources, there are 250 ATVM installed on Central Railway Stations and 115 ATVMs were in Western Railway Stations from Churchgate to Virar. Of which around 40 per cent of the ATVMs were inoperative on the both Western & Central railway lines.
As per the Railways the ATVMs supposed to provide travelers relief from long queues instead they are compounding problems for the passenger.
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