Why bother on a project if its successful completion doesn’t bring
benefits for your organization? The ultimate goal of undertaking a
project is to benefit from it. Indicators that determine the level of
success of your projects are usually increased customer satisfaction,
more profits, higher conversion rate or some other essential indicators of performance
A project
will undoubtedly involve many individuals of different areas of
expertise working together on a single goal to lift the organization to
greater heights. However, most projects fail when problems arise in
terms of costs, delays, etc. This causes stress and frustration for
everyone working on the project. A project that looked so promising
during the planning stages then collapses. So, how do you get around
this? The three primary factors discussed below are necessary to improve
the chances of the successful completion of your project.
Time
This refers to the time of completion and
delivery of the project. Being able to deliver your project on time is
important to both your customer and senior management. This gives you
the time to get your resources available and prepared to take on the
next project. On time project delivery isn’t that common, but when you
are able to pull it off, it’s going to be a nice boost in your career as
a project manager.
With regards to the customers, on time
delivery could mean success and rewards, it might even get the customer
to stick with you on the long run. This will also make your customer
happy and you need that for the success of your business.
Another success factor is finishing the
project with or less than the pre-set budget. Doing this is also rarely
seen with projects and you give your chance a better chance at a great
track record as a project manager. You will make your customer and
senior management happy when you can achieve this.
To stay as close to budget as possible,
you should pay a good attention to the scope. If you work outside the
scope, that ultimately means you are using planned hours on unplanned
work, which will probably result to shooting over budget. If there is
going to be a creep in the scope, you should bring it to the attention
of the official, get the budget increased and then you’d have increased
the chances of completing the project on budget.
Customer Satisfaction
The third key factor for the success of a
project is the level of customer satisfaction. This is a hard one to
achieve but is aided by on time and on budget delivery. Sometimes, the
satisfaction of your customers can be out of your control. To be a
successful project manager, you need to be able to produce results that
will make your customers happy. You can do this by always been there for
them, keeping them in the loop with the progress of the project, treat
them as an important part of the project and always address their needs
on time. Your goal should always be to have a happy customer at the end
of the project.
The above factors are essential for the successful completion of the project.
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